Policy

  • Shipping

    PLEASE NOTE: Any orders placed now through July 12, 2023 will be processed on July 13, 2023. We apologize for any inconvenience.

    LilaLue Sweets ships to all US states via UPS or USPS (for PO Box orders only). We currently do not fulfill international orders.

    Orders will ship Tuesday-Thursday, except holidays. No same-day shipping. Orders placed after 1pm CT will be processed the next business day. Please allow up to 2 days for your order to be processed prior to shipping.

    Local delivery is available for corporate and wholesale orders only. Please contact us directly for large orders.

    For expedited shipping via UPS, please contact us at ashley@lilaluesweets.com for rates. Expedited shipping is not guaranteed.

  • Refund Policy

    All sales are final. LilaLue Sweets is not responsible for delays made by shipping carrier due to weather/natural disasters, technical difficulties, inaccurate shipping information on order forms. We will make exceptions to situations that we deem to be extreme circumstances.